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Terms Of Service

Terms Of Service

Effective Date: May 10, 2025

Welcome to Blue Collar HVAC! These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our site or contacting us via phone, text, or email, you agree to these Terms. [Insert Date]

1. Services Provided

Blue Collar HVAC provides residential and commercial heating, ventilation, and air conditioning (HVAC) services in Northwest Arkansas. All services are subject to availability and scheduling.


2. Communication Consent

By providing your phone number or email address, you consent to receive communications from us, including:

  • Service reminders
  • Appointment confirmations
  • Responses to inquiries
  • Occasional promotional messages (opt-out available)

By submitting our forms and signing up for texts, you consent to receive text messages from Blue Collar HVAC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

Blue Collar HVAC will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

 


3. Appointment Terms

All appointments are subject to confirmation. If you need to cancel or reschedule, we ask that you provide at least 24 hours’ notice. Missed appointments without notice may be subject to a fee.


4. Estimates & Payments

We provide honest, upfront pricing and estimates before any work begins. Final pricing may vary based on conditions discovered during service.

Accepted payment methods include:

  • Credit/debit cards
  • Checks
  • ACH transfers

Payment is due at the time of service unless other arrangements have been made in writing.


5. Website Use

When using our website, you agree not to:

  • Engage in unlawful or fraudulent behavior
  • Interfere with the website’s functionality
  • Attempt to access restricted areas or systems

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.



6. Disclaimer of Warranties

While we strive to ensure accuracy, the content on our website is provided “as-is” and without warranties of any kind. We are not liable for any inaccuracies, delays, or errors in the information provided.


7. Limitation of Liability

To the fullest extent permitted by law, Blue Collar HVAC is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.


8. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


9. Service Area

Our services are intended for customers located in Arkansas, primarily within Northwest Arkansas and surrounding areas. Service availability may vary by location.


10. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised effective date.


11. Contact Information

If you have any questions about these Terms, please contact us:

Blue Collar HVAC
(479) 510-3906
office@bluecollarhvacnwa.com

 

 

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