Accessibility Statement

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Accessibility Statement

Blue Collar HVAC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. https://bluecollarhvacnwa.com is partially conformant with WCAG 2.0 level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have applied some Level AAA Success Criteria:

  • Images of text are a logo or are only used for decorative purposes.
  • Accessibility assistive user interface implemented on our desktop version for enhanced accessibility.

Compatibility with browsers and assistive technology

Blue Collar HVAC is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

https://bluecollarhvacnwa.com is not compatible with:

  • Browsers older than 3 major versions or mobile operating systems older than 5 years

Technical specifications

Accessibility of https://bluecollarhvacnwa.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • PHP
  • XML

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of https://bluecollarhvacnwa.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for https://bluecollarhvacnwa.com:

  1. Third-party themes and plugins: Images used may not have text alternatives. Code may not meet WCAG 2.0 level AA standards because we cannot ensure the plugins & themes developed by others outside our organization meet minimum compliance standards. We can report the issue to the developer(s) and request they update their code in a future release. Please contact us if you encounter an issue.
  2. Downloadable PDFs, Word Documents, and other downloadable digital format documents: Some documents used on https://bluecollarhvacnwa.com may not meet WCAG 2.0 level AA standards because these documents are created by others outside our organization that may not follow all compliance measures. We can report the issue to the document maker and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
  3. Graphics & images to include JPG, PNG, GIF, SVG and other formats: Some graphics on https://bluecollarhvacnwa.com may not follow WCAG 2.0 level AA standards because these graphics are created by others outside our organization and may not follow all compliance measures. We can report the issue to the designer(s) and request a new version that meets minimum compliance standards. Some graphics are logos and contain text as a part of their branding. Some uploaded graphics may not have text alternatives because some images are used for decorative purposes and do not contain description. We monitor uploads and typically mark as decorative purposes within 3-5 business days. Please contact us if you encounter an issue.

Assessment approach

Blue Collar HVAC assessed the accessibility of https://bluecollarhvacnwa.com by the following approaches:

  • Developer evaluation

Feedback

We welcome your feedback on the accessibility of https://bluecollarhvacnwa.com. Please let us know if you encounter accessibility barriers on https://bluecollarhvacnwa.com:

We try to respond to feedback within 3-5 business days.

Web Accessibility Help & Information

Blue Collar HVAC is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We will strive to provide the content you need in the format you require. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

There are actions you can take to adjust your web browser to make your web experience more accessible.

I am blind or can’t see very well

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

  • Use your computer to read web pages out loud
  • Use the keyboard to navigate screens
  • Increase text size
  • Magnify your screen
  • Change background and text colors
  • Make your mouse pointer more visible (Windows only)

I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon® NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.

  • Captioning: A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off in YouTube.
  • Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

We’re committed to easy access

https://bluecollarhvacnwa.com is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We are working towards our website following accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

During the development and update phases we endeavor to follow WebAIM’s Principles of Accessible Design, and also try to help improve the accessibility of our website for users with disabilities by:

  • Retaining the ability to adjust the font size
  • Maintaining color/contrast ratios for text
  • Providing keyboard accessible navigation
  • Providing skip to content links at the top of the page

Web Content Accessibility Guidelines (WCAG) 2.0

Wherever possible, the https://bluecollarhvacnwa.com site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.0). These guidelines outline four main principles that state that sites should be:

  • Perceivable – Information and user interface components must be presentable to users in ways they can perceive
  • Operable – User interface components and navigation must be operable
  • Understandable – Information and the operation of user interface must be understandable
  • Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

External links and links leaving https://bluecollarhvacnwa.com

https://bluecollarhvacnwa.com provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site and accessibility is not guaranteed. Once you link to another web site not maintained by https://bluecollarhvacnwa.com, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

This statement was created on 15 October 2019. Last updated on 23 June 2022.

Excellent rating
Based on 90 reviews
Google star 1Google star 2Google star 3Google star 4Google star 5
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic service, communication, and people. 10 out of 10. Will definitely use them again.
Aaron Seifritz profile picture
Aaron Seifritz
105 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Our A/C quit on us Friday evening. Since it was 4th of July weekend we gutted it out and called Blue Collar early Monday morning on the recommendation of a friend. By then it was 89° in the house! They said someone would be out between 10:00 and noon the same day. Brandon was on time and after looking and listening, he diagnosed what he thought was the problem in about five minutes and had the part in his van. In another 20 minutes he had the problem fixed. I really expected a guy to tell us we needed a new unit so this was a very pleasant surprise. I would highly recommend Blue Collar HVAC and I will be keeping their number handy for any future issues. Great job!
Carol Waddle profile picture
Carol Waddle
108 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Brandon came out for a check on my system and was very professional and empathetic. He clearly explained what the issues were with my system and what my best options would be for replacement. He wasn't pushy or a hard salesman. Just a genuine kind man that wanted to see the best for me and my house. Keisha in his office is also amazing at keeping you up to date on the process and is prompt to call if anything changes.
Aaron profile picture
Aaron
187 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
I had Blue Collar HVAC install a complete new system. They were very quick and did an outstanding job. Very competitive on price with name brand equipment. Cleaned everything up and you couldn't even tell they were ever there. Brandon and Christian were very professional and nice and I would use them again!
Marty Eaton profile picture
Marty Eaton
233 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Called on Tuesday afternoon to get my HVAC serviced after the gas company red tagged it. They offered to come out that evening but I scheduled for Wednesday morning at 10AM. Brandon came out did a thorough inspection and had my furnace back up and running by 11AM! Great prices and very professional!
Kristopher Meek profile picture
Kristopher Meek
253 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Brandon came to give me a quote for a new HVAC system. He was very informative and knowledgeable. He never tried to sell me something I didn’t need like some other companies will. I highly recommend giving him a call.
Melvin114 profile picture
Melvin114
287 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
UPDATE: We would have added a new review to up their clout, but Google won't let us. So...... We ended up having to invest in our UPSTAIRS unit almost a year after we invested in a new DOWNSTAIRS unit. Aaron and Christian were our team this time and were professional, respectful, super knowledgeable, meticulous and very forgiving with two rowdy dogs. :-) We decided to invest one day and they were here the very next day (less than 24 hours) to install the new system, on time and ready to work. It's worth noting that in the meantime, they worked diligently to flesh out our options with the manufacturer as well as what Blue Collar might be able to work out for us. They went to bat for us to make sure we received the best service from the manufacturer; especially when the manufacturer dropped the ball. Blue Collar HVAC consistently makes us feel genuinely cared for as customers. They were here about a 1/2 a day and we were chilled by that evening. We invested in the same manufacturer and SEER that made the old system. Amazingly, it works so much better than the old unit. (it was 6 years old) It blows harder through the vents and we can leave the thermostat 5 degrees higher than we had the old unit and still sleep well overnight. Aaron and Christian spent time testing the unit to make sure it was running properly and asked us to play around with the thermostat to see what temperature was most comfortable. We decided to invest in Blue Collar's Maintenance program. It offers 2 visits a year to maintain our units. They usually come out in the Spring and Winter. They offer a free year when you invest in a new system and then it's $99/system thereafter. This is a great perk! An area of improvement we experienced this time was around clean up. There were several pieces of debris/garbage around the pad that the new system sits on. If we could do this over again, we would have had a discussion beforehand about our expectations of cleaning up when they were finished. I might have suggested putting down a tarp to catch all the tiny pieces of debris so that they could roll it up at the end and dispose of it. We also want to mention that we spoke directly to Aaron about our concern today and he took full accountability and is addressing it with his partners at their next team meeting. They are implementing a checklist for each project going forward that will include "clean up" on the list. We could not have asked for a more appropriate response to our concern. Blue Collar HVAC continues to be an amazing small business and we highly recommend them! FANTASTIC company! Aaron and Brandon were/are amazing to work with. We recently moved into our house and one of our units was on borrowed time. It finally kicked it about 3 weeks ago. Aaron came out and did a thorough inspection of the unit and fully explained our options; including the most effective way to utilize our home warranty. BTW, they contract with home warranty companies too. Aaron and Brandon spent over 12 hours meticulously replacing our unit this week and making sure it worked perfectly. We are incredibly pleased with their workmanship, professionalism, knowledge, transparency and respect. In addition to installing our new unit, we’ve entered into a maintenance schedule with them as well. We called them about an issue with our other unit and they were here within an hour! We highly recommend them for your HVAC needs whether it’s residential or commercial. They do it all. Thank you Blue Collar! We are perfectly chilled in our home thanks to you guys.
Mrs. Simpson profile picture
Mrs. Simpson
385 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Blue collar HVAC came out to check my cooling unit at 8:00 am on Wed. The damage to my coils was severe on a 20-year-old unit I decided to have them replace my heat and air system. Brandon, Aaron , and Christian came out around 7:45 on Friday with the new system to install. It is 12:30 and the team just left my new thermostat is set up my system is running everything is cleaned up they were so nice and so accommodating and very down to earth! They are a small locally owned business! I will know who I'm talking to when I call for them to come for a check-up before I switch over to Heating this winter! I like that in a business please support our local workers!!
Becky Teague profile picture
Becky Teague
398 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Coby and his crew replaced our air conditioning unit for us. He was able to diagnose our issue quickly and replace the unit the next day. I will use them in the future and recommend them to family/friends.
Zac Painter profile picture
Zac Painter
431 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Colby was great to work with! Very polite and friendly! I’m very happy with the job he and his assistant did for me!
Ann Noland profile picture
Ann Noland
442 days ago

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