Privacy Policy

Privacy Policy

At Blue Collar HVAC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us via phone, email, or text.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

We may collect the following types of information when you interact with our website or contact us:

• Personal Information: such as your name, phone number, email address, and any other information you voluntarily provide via contact forms, email, phone calls, or text messages.
• Usage Data: including IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site—collected through Google Analytics.

2. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries and service requests
• Schedule HVAC services or consultations
• Improve our website and customer experience
• Analyze website traffic using Google Analytics
• Communicate with you via phone, email, or text for customer service or scheduling purposes

3. Text Messaging & Communications

By submitting the forms in this website and signing up for texts, you consent to receive text messages from Blue Collar HVAC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

Blue Collar HVAC will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only shared with service providers as necessary to operate our business (e.g., scheduling tools, analytics platforms), and always in a secure and confidential manner.

5. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous data and may use cookies or similar technologies. You can learn more or opt out by visiting Google Analytics Opt-Out.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights & Choices

You have the right to:

• Request access to the information we hold about you
• Request corrections or deletion of your data
• Opt out of email or text communications

To exercise any of these rights, please contact us using the information below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Blue Collar HVAC

(479) 510-3906

office@bluecollarhvacnwa.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.